Welcome to the Privacy Policy of Empowered Coaching & Consulting. This policy applies to you, the user of our website, and is provided by Empowered CC Ltd. We take the privacy of your information seriously, respecting and valuing your privacy. Our commitment is to protect the personal data of everyone visiting Our Site.

This policy contains essential information on who we are, and how and why we collect, store, use, and share your personal information. It also outlines your rights regarding your personal information and how to contact us or supervisory authorities in case of a complaint.

Ensure that you read and understand our Privacy Policy as it is considered accepted upon your first use of Our Site. We are responsible for complying with the General Data Protection Regulation (GDPR), applicable across the European Union (including the United Kingdom), as the ‘controller’ of personal information under these laws.

You may not transfer any rights under this privacy policy to any other person, and we may transfer our rights under this policy if we reasonably believe your rights will not be affected. If any provision of this privacy policy is found invalid, illegal, or unenforceable, it will be deemed deleted, but the validity and enforceability of the remaining provisions will not be affected.

No delay, act, or omission by either party in exercising any right or remedy will be deemed a waiver of that right or remedy. This agreement will be governed by and interpreted according to the law of England and Wales, with all disputes subject to the exclusive jurisdiction of the English and Welsh courts.

Definitions and Interpretation

Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to provide you with information on how we collect and process your personal data through your use of Our Site. It is crucial to read this privacy policy together with any other privacy policy or fair processing policy provided on specific occasions when we collect or process personal data about you. This policy supplements other policies and is not intended to override them. Our website is not intended for children, and we do not knowingly collect data related to children.

Controller

Empowered is the controller and responsible for your personal data, referred to as “we,” “us,” or “our” in this notice. For any questions about this notice or to exercise your legal rights, please contact us using the details below:

Full name of legal entity: EMPOWERED COACHING & CONSULTING Group Ltd

Contact: Megan Pillay

Email: [email protected]

Registered address: 20 Wenlock Road , London , N1 7GU

If you are unsatisfied with how we handle your Data complaint, you may refer it to the Information Commissioner’s Office (ICO).

Your Duty to Inform Us of Changes

Keep us informed if your personal data changes during your relationship with us.

Links to Other Third-party Websites, Plug-ins, and Applications

Our Site may provide links to other websites, plug-ins, and applications. Clicking on these links may allow third parties to collect or share data about you. We have no control over such sites and are not responsible for their content. This Privacy Policy does not extend to your use of such websites, plug-ins, or applications. Read their privacy policies before using them.

The Data We Collect About You

We may collect, use, store, and transfer various Data through your use of Our Site. This may include personal data, or personal information, which is information about an individual that can be identified. We collect Data in accordance with this privacy policy. The data includes:

Identity Data: First name, last name, username, title, date of birth, gender, profession, and job title.

Contact and Profile Data: Billing address, delivery or postal address, email address, telephone numbers, preferences, interests, username and password, purchases, or orders, feedback and survey responses.

Financial and Transaction Data: Bank account and payment card details, details about payments to and from you, and other details of products and services purchased.

Technical and Usage Data: IP address, web browser type and version, time zone setting and location, browser plug-in types and versions, operating system, platform, and other technology used to access Our Site; a list of URLs, your activity and information on this website, products, services, and the site you exit to.

Marketing and Communications Data: Preferences in receiving marketing from us and any third parties, and communication preferences.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, which does not directly or indirectly reveal your identity.

3. How Is Your Personal Data Collected?

We collect your personal Data through various methods, including data given by you, received from other sources, and collected automatically.

How We Use Your Personal Data

We may use your Data for purposes mentioned above based on legal grounds such as contract, consent, legal and regulatory obligations, or legitimate interests. We may process your personal data for more than one lawful ground depending on the specific purpose.

Marketing and promotions

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your personal Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your Data when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at [email protected] any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

You have the option to configure your browser settings to reject all or specific browser cookies or receive alerts when websites attempt to set or access cookies. It’s important to note that disabling or refusing cookies may result in certain parts of this website becoming inaccessible or functioning improperly.

Empowered may deploy and retrieve specific Cookies on your computer to enhance your website experience and improve our range of products and services. We have carefully selected these Cookies and taken measures to ensure your privacy is consistently protected and respected.

All Cookies utilized by this Website adhere to the current UK and EU Cookie Law. Before placing Cookies on your computer, a message bar will seek your consent. By providing consent to set these Cookies, you empower Empowered to deliver an improved experience and service. However, you have the option to deny consent, though certain features of the Website may not function fully or as intended.

This Website may utilize the following Cookies:

Type of Cookie

Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Change of purpose, business ownership and control.

We will solely utilize your personal data for the initially intended purposes, unless we reasonably determine the need to use it for another purpose that aligns with the original one.

Our Site may undergo business expansions or reductions, possibly involving the sale or transfer of control of all or part of our operations. If User-provided data is relevant to the transferred part, it will be transferred along with that segment. The new owner or controlling party will be permitted, under the terms of this privacy policy, to use the data for its original intended purposes.

Please be aware that, in compliance with applicable rules, we may process your personal data without your knowledge or consent, if required or permitted by law. Additionally, we may disclose data to a potential buyer of our business or any part thereof. In such cases, we will take measures to ensure the protection of your privacy.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may disclose your Data to the following categories of individuals for the specified reasons:

1. Our Employees, Agents, and/or Professional Advisors: This includes obtaining advice from professional advisers, HMRC, and regulators.

1. Third-Party Service Providers: We may engage third-party service providers to perform functions on our behalf that require the processing of personal data. This assists in ensuring the smooth operation of the website.

1. Third Parties in Business Transactions: In the event of selling, transferring, or merging parts of our business or assets, or in cases of business acquisition or merger, we may share data with relevant third parties. If such changes occur, the new owners will use your personal data in accordance with this privacy notice.

1. Third-Party Payment Providers: For processing payments made over the Website, we may share data with third-party payment providers to facilitate user payments and refunds.

1. Relevant Authorities: To aid in crime detection or the collection of taxes or duties, we may disclose data to relevant authorities, all in accordance with this privacy policy.

We mandate that all third parties respect the security of your personal data and handle it in accordance with the law. Our third-party service providers are strictly prohibited from using your personal data for their own purposes. They are only authorized to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), eg:

1. a) with our offices outside the EEA;
2. b) with our service providers located outside the EEA;
3. c) if you are based outside the EEA;
4. d) where there is an international dimension to the services we are providing to you.

These transfers are subject to special rules under European and UK data protection law.

These non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission. Please contact us using the details above if you wish to obtain a copy of those clauses.

If you would like further information please contact us using the contact details in clause 1 above.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will use technical and organisational measures to safeguard your Data, for example:

1. a) access to your account is controlled by a password and a user name that is unique to you.
2. b) we store your Data on secure servers.
3. c) payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

8. DATA RETENTION

We will keep your personal data only for as long as necessary to achieve the purposes for which it was collected, including fulfilling any legal, accounting, or reporting requirements. Our determination of the appropriate retention period considers factors such as the amount, nature, and sensitivity of the personal data, the potential risk of unauthorized use or disclosure, the purposes for processing, the feasibility of achieving those purposes through alternative means, and relevant legal requirements.

For clients using our products or services, we retain personal data for the duration of your client relationship and for an additional 3 years after. Non-client data is retained for 2 years following the last engagement.

By law, basic customer information (including Contact, Identity, Financial, and Transaction Data) must be kept for six years after the customer ceases to be a customer, primarily for tax purposes.

You have the right to request the deletion of your data under certain circumstances (refer to ‘Request erasure’ below for details). In some instances, we may anonymize your personal data for research or statistical purposes, allowing its indefinite use without further notice.

Unless a more extended retention period is mandated or allowed by law, your Data will be held on our systems only for the duration necessary to fulfill the outlined purposes in this privacy policy or until you request its deletion. Even after deletion, your Data may persist on backup or archival media for legal, tax, or regulatory purposes.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

1. a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why
2. b) Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
3. c) Right to erase – the right to request that we delete or remove your Data from our systems.
4. d) Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
5. e) Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
6. f) Right to data portability – the right to request that we move, copy or transfer your Data.
7. g) Right to withdraw consent.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: www.mpowd.co.uk

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Changes to this privacy notice

We reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on Our Site and you are deemed to have accepted the terms of the privacy policy on your first use of Our Site following the alterations.

CONTACT US

To contact us, please email [email protected] 

Thank you for visiting our Site and reading our Privacy Policy.

Last updated 2024